“I had a great fellow feeling with Jo Hamilton,” says Ms Hughes. “If this had happened to me, I would have been like Jo Hamilton,” she adds, explaining that Ms Hamilton’s reaction was that the mistake must have been hers, that she didn’t understand computers and that she had done something wrong.
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Covid: Two tests for all UK arrivals during quarantine
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Speaking at Monday’s coronavirus briefing, Prof Jonathan Van-Tam said: “The more elaborate your plans are for summer holidays, in...
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Carpetright close to collapse with 1,800 jobs at risk
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Carpetright is on the brink of collapse, putting more than 1,800 jobs at risk. The retailer has filed a...
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Shein to kick off plans for £50bn UK float – reports
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Online fast fashion firm Shein is planning to file paperwork for a potential London share listing as soon as...
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‘Escorted through the airport like a criminal’
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“The total burden of this issue falls on the individual holidaymaker. The travel company have got your money, they...
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Better rail services promised in huge shake-up
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Labour’s shadow transport secretary, Jim McMahon, said: “With fare hikes, £1bn cuts to Network Rail and broken promises to...
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Ex-World Bank head Robert Zoellick: ‘The world could look like 1900 again’
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Media playback is unsupported on your device Media captionRobert Zoellick: ‘The world could look more like the world of...
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More than 17 million have used buy now, pay later services
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But many charities want action to be taken sooner, arguing that many consumers could be pushed into borrowing more...
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Energy bills forecast to rise in January to £1,996
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From October a typical dual-fuel household will pay £1,923 a year until December, which is down from £2,074 in...
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