Tina McKenzie, from the Federation of Small Businesses, said: “While online services are a key part of the communications mix for the tax authority, sometimes there’s just no substitute for a real human on the end of a phone line who can listen, engage, and help untangle issues.”
However, Ms Hartley, who co-founded social media crisis management firm Polpeo, said there’s an old adage in the world...
ChatGPT generates convincing human-like responses to user queries within seconds, instead of the series of links generated by a...
The HS2 railway line is likely to be extended to London Euston, the transport secretary has signalled. Louise Haigh...
Elsewhere, the boss of the Federation of Small Businesses, said its members had warned they would have “no choice...
Richmond, on the edge of south-west London, has suddenly found itself with a challenge on its hands. It’s a...
Wales’ Economy Minister Ken Skates said the news was “extremely worrying” for Tata’s 8,000 workers across the UK.
The Community, Unite and GMB unions, who represent the steel industry, said in a joint statement: “This action by...
First, steelmaking provides highly skilled manufacturing roles, sometimes in areas where they are otherwise in short supply, commanding a...
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