Tina McKenzie, from the Federation of Small Businesses, said: “While online services are a key part of the communications mix for the tax authority, sometimes there’s just no substitute for a real human on the end of a phone line who can listen, engage, and help untangle issues.”
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Officials ‘hopeful’ of deal to end train strikes
admin, , Business, 0
The train drivers’ union and the government are hopeful a deal can be struck to bring an end the...
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New home and car insurance rules mean change in prices
admin, , Business, 0
James Dalton, from the Association of British Insurers, said: “While the FCA recognises that these changes could lead to...
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Heat pump grants worth £5,000 to help replace gas boilers
admin, , Business, 0
The England and Wales grants aim to reduce carbon emissions, but will cover a maximum of 90,000 heat pumps.
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Mortgage rates soar to cusp of mini-budget peak
admin, , Business, 0
The recent rises in mortgage costs are also likely to have a knock-on effect on renters who could face...
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Pressure on Sunak as inflation hits new 30-year high
admin, , Business, 0
He added that a cut in fuel duty would help: “I mean, fuel is obviously a driver across the...
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Covid: Two tests for all UK arrivals during quarantine
admin, , Business, 0
Speaking at Monday’s coronavirus briefing, Prof Jonathan Van-Tam said: “The more elaborate your plans are for summer holidays, in...
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Temu: Risk fast-fashion website uses forced labour
admin, , Business, 0
The US has increased its scrutiny of Chinese-made products as political tensions rise. The two countries embarked on a...
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P&O Ferries’ job cuts a ‘PR disaster’, say experts
admin, , Business, 0
However, Ms Hartley, who co-founded social media crisis management firm Polpeo, said there’s an old adage in the world...
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