It has used an answer by text service and told MPs that it did not have the resources to meet rising demand. It said it received more than three million calls on resetting online passwords, getting tax codes, and checking National Insurance numbers, all of which could easily be done via digital channels instead.
Buckingham Group had a turnover of £665m in 2021 and said despite “very strong commercial performance across most of...
“It’s unlikely that the removal of Kwasi Kwarteng as chancellor and the new plans to cancel the cancellation of...
Image copyright Getty Images Mitchells & Butlers, the pubs and restaurants group, has begun redundancy consultations with a number...
Mike Ashley’s Frasers Group has made a takeover approach for luxury handbag maker Mulberry, adding it was “exceptionally concerned”...
“The United States now has 60% of its adult population vaccinated, infections are falling. It’s an important market for...
Gwent Police – responsible for overseeing Blaenau Gwent, Caerphilly, Monmouthshire, Newport and Torfaen in Wales – reported the sharpest...
The UK branch of Patriotic Millionaires said analysis by the Fight Inequality Alliance, the Institute for Policy Studies, Oxfam...
“Johnson & Johnson helped fuel this fire, but today they’re committing to leaving the opioid business – not only...
Recent Comments