It has used an answer by text service and told MPs that it did not have the resources to meet rising demand. It said it received more than three million calls on resetting online passwords, getting tax codes, and checking National Insurance numbers, all of which could easily be done via digital channels instead.
Jac Starr, chief executive of the Rail Delivery Group, said: “During hot weather, it’s really important to carry water...
The Chancellor said shoppers “should be reassured” the government is working to fix port delays.
So the chain is making space at its stores in Shoreham, Ipswich, Warrington, Camberley, Bristol and Sheffield, for garden...
The HS2 railway line is likely to be extended to London Euston, the transport secretary has signalled. Louise Haigh...
Former sub-postmasters turned campaigners in the Post Office scandal have said they will fight on after being made OBEs...
Countries including the UK and the US are “seeing some persistence” in inflation that might mean interest rates have...
With him in charge, the bank said: “Sri Lanka was able to maintain sound and stable macro-economic fundamentals, with...
But those deemed essential can continue to sell non-essential items if they are stocked on their aisles.
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