However, Ms Hartley, who co-founded social media crisis management firm Polpeo, said there’s an old adage in the world of PR – that you can’t communicate your way out a crisis that you behaved your way into – and that P&O has behaved its way into one of the worst corporation crises she has seen in recent years.
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Builders told to remove ‘unfair’ ground rent terms
admin, , Business, 0
When a leasehold flat or house is first sold, a lease is granted for a fixed period of time,...
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Post Office victims had lives ‘utterly destroyed’
admin, , Business, 0
Mr Stein added that the latest phase of the inquiry had shown an “appalling lack of professionalism of lawyers,...
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Emirates will keep flying to Russia unless its owner stops it
admin, , Business, 0
Abu Dhabi has also not severed economic ties with Moscow. It was one of only three countries, along with...
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Supermarket push to cut waste hits food bank donations
admin, , Business, 0
Food charity Fareshare says donations from the major grocers have fallen, just as demand has surged.
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Energy bills: ‘It’s really extraordinarily grim’
admin, , Business, 0
In a statement, the Department for Business, Energy and Industrial Strategy told Money Box: “We recognise that leaseholders and...
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Trump Scottish golf resorts claimed over £3m in furlough
admin, , Business, 0
“Government support was helpful to retain as many jobs as possible, however, uncertainty of the duration of support and...
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Topshop owner’s collapse was ‘inevitable’
admin, , Business, 0
Arcadia: Buyers to ‘pick over carcass’ of Topshop owner, says former boss
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How robots are taking over warehouse work
admin, , Business, 0
“We’re just playing it carefully and ramping slowly over time,” says Mr Matthews. “It’s a deliberate constraint on our...
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